TERMS & CONDITIONS

The company shall perform all its duties with a reasonable degree of care, diligence, and skill.

Storage

1. (a)  A minimum of 4 hours’ notice required for collection/delivery within the M25.

2. (b)  For collection/delivery outside of the M25, a minimum of 24 hours’ notice is required.

3. (c)  Any congestion/toll charges during chargeable hours will be passed on to the customer.

4. (d)  Delivery to your preferred location outside of the M25 will incur additional cost to be agreed at the time of booking.

5. (e)  Firearms and ammunition cannot be stored without providing a valid and original shotgun/firearms license. Note that the original license holder must

   be present upon delivery/collection.

6. (f)  Aborted deliveries due to the customer being absent or unable to supply the required licenses will incur a charge.

7. (g)  The company does not take responsibility for aborted deliveries due to point (e).

8. (h)  The company does not take responsibility for aborted/late collections/deliveries due to circumstances out of their control.

9. (i)  All services are required to be confirmed by the company. No liability is accepted by the company until confirmation is received.

10. (j)  Before the release of any item belonging to a customer which is in our care, all outstanding balances must be paid in full. In the event that an

    account is not settled, the company reserves the right to sell any goods being held to recover the outstanding balance.

11. (k)  Administration charges will be applied for guns being booked in/out, this charge also applies for guns collected/delivered to/from third parties.

Delivery & collection of firearms & out of hours service

1. (a)  Collection & drop off of Section 1 & 2 can be made by prior arrangement between the hours of 07:00-19:00 Monday-Friday, 07:00-18:00 Saturday, Sunday (1st August-31st January) 12:00-17:00 at our King’s Road address.

2. (b)  Collection & drop off of Section 1 & 2 may be possible outside of these hours subject to a service charge please see tariff’s at https://londonguncompany.co.uk

3. (c)  No Courier collection/delivery service to be made on Sunday’s except for legal emergencies or a direct request from a police authority.

4. (d)  All collections and drop offs must be booked in advance – Please be aware that a charge of £25 will be applied if you fail to arrive at the agreed

   time and location within 15 minutes.

5. (e)  Appointments can be changed but we require at least 3 hours’ notice (or a £25 administration charge will apply).

24/7 firearms and ammunition delivery

(a) All deliveries must be booked in advance.
(b) Please be aware that a late charge will be applied if the recipient is not present within 15 minutes of their pre-agreed delivery timeslot. (c) Appointments can be changed but we require at least 3 hours’ notice (or a £25 administration charge will apply).

Repairs

(a) The company will endeavour to quote for all nature of repairs but this may be subject to change upon review of the firearms in question, and/or once a repair has commenced. The company will take no responsibility for any additional works deemed necessary.

(b) For collection/delivery of repair items please see notes 1. (a) – (k).

Cartridges

(a) For collection/deliveries please see notes 1. (a) – (k).

Gun Hire/Rental

(a) The company is only able to supply the rental of Section 2 Shotguns.
(b) The rental period for Section-2 shotguns is for a period not to exceed 72 hours from the date of transfer. Any period over 72 hours will incur a fine

of £250.00* and details will be passed on to the relevant police authorities (*unless previous arrangements have been agreed).
(c) 48 hours’ notice is required. A rental gun can only be supplied to the certificate holder in person upon the presentation of their valid U.K Licence. (d) Gun rentals are only available between 09:00-18:00 Monday-Friday, 09:00-17:00 Saturday.
(e) We endeavour to provide shotguns in the best possible working order, however, we cannot take responsibility for any unforeseen malfunctions which

may occur during the gun’s hire.
(f) The gun will be inspected on delivery and collection and the customer is required to return the rental gun in its original condition. If any damage has

been sustained while on rental the customer will be liable for the repair costs in full.
(g) Any damage or malfunction must be reported as soon as possible to London Gun Co. Ltd.
(h) The firearms will be inspected upon delivery and collection. The firearms must be returned in the same condition as was delivered and signed for.
(i) Any damages, loss or theft is wholly the transferee’s responsibility and are liable for any costs incurred.
(j) All firearms transferred out of our possession are no longer covered by our insurance and the transferee must take appropriate actions to ensure that

insurances are in place, for shooting and the property.

Valuation

(a) The company will make its valuation based upon a current replacement value at the time of the valuation.

Visitor permits

1. (a)  A charge of £50.00+VAT applies to existing LGS customers (£120.00+VAT for new customers), to be paid in advance for an application to be processed and sponsored by the company on your behalf.

2. (b)  Unfortunately, any unsuccessful applications cannot be refunded.

Import and Export

(a) All quotes given will be an estimated cost for the Import/Export. These are subject to change at any time during the Import/Export process. (b) Import/Export times vary depending upon the country in question and are quoted and dealt with on an individual basis.
(c) For collection/deliveries of any imports/exports please see notes 1. (a) – (k).

Trade Services

(a) Trade customers are subject to the same terms as our other customers, as set out above.

Hotel Services

(a) For collection/deliveries please see notes 1. (a) – (k).

Airports

1. (a)  For collection/deliveries please see notes 1. (a) – (k).

2. (b)  We reserve the right to add additional charges to cover the cost of parking, or any other costs incurred during collection/delivery. In the event of

   cancellations, delays, or other unavoidable events, we reserve the right to charge the pre-agreed fees. However, we understand these things can be

   out of our customers’ control and would prefer to be notified in advance whereby we can make alternative arrangements.

3. (c)  Please go to https://londonguncompany.co.uk/service/gun-visitor-services/ for Airport service charges.

RFD to RFD transfers

(a) We use Parcelforce as our sole courier of firearms.
(b) Any damages, loss or theft is wholly the transferee’s responsibility and are liable for any costs incurred.
(c) All firearms transferred out of our possession are no longer covered by our insurance and the transferee must take appropriate actions to ensure that

insurances are in place, for the property.
(d) Insurance can be purchased from us for the gun please ask for rates. (e) The cost is subject to change upon the change of the couriers rates.

Liability and Limitation

The company will perform its duties with reasonable diligence, skill and care.
The company shall not be liable for any loss, damage or cost incurred as a result of road traffic accidents, strikes, lockout, or any other unforeseen events, the consequences of which the company is unable to avoid through the exercise of reasonable diligence.